3 Easy Ways to Make Money from Home with Nestlé

• Must respond to incoming calls from existing residential and commercial clients with a goal of providing world-class customer service  
• Diagnose customer needs and/or concerns 
• Must handle difficult customer calls in a courteous and professional manner
• Create and maintain a positive and professional connection with caller at all times

• Quickly and correctly enter information into our Customer Relationship Management (CRM) system according to the customer’s needs and/or concerns
• Communicate company policies and provide creative approaches to resolve customer issues such as billing errors or service opportunities
• Must display exceptional decision-making and problem solving capabilities to take immediate action on all calls

• Excellent ability to assess customers’ needs and satisfy them with recommendations from our healthy hydration portfolio
• Must achieve monthly sales/product education goals

• High school diploma or GED
• Minimum of 1 year previous customer service and/or call center experience
• Must be local to and able to attend onsite training (START DATE Monday-Friday, 8-4:30) in Raynham, MA
• Must be able to work in a home office Monday-Friday 12:30-9:00 PM and rotating Saturdays 9-5 PM. Employee must be available to respond to customer and internal communications during these hours*
  • * Ability to work from home will be dependent upon successful completion of full on-site training and meeting a variety of business measures.
• Ability to thrive in a fast-paced environment
• Ability to display business maturity at all times and work efficiently without on-site supervision

• NOTE: The employee must have a space in his or her place of residence suitable for the installation of a Home Agent work station.
• Work environment must be free from distractions, including any background noise that impacts the customer experience
• Prior experience with setting up and troubleshooting remote workstation (i.e. computer, phone, modem, router, etc.) preferred.

• Medical, Dental, Vision, Life & ADD (FT eligibility within 30 days of hire!)
• Paid Vacation, Sick Time, Holidays
• Potential Overtime or Voluntary Time Off (based on business needs)
• 401(k) Match & Profit Sharing
• Tuition Reimbursement
• Parental Leave
• Corporate Discounts
• Monthly Employee Recognition Program
• Growth & Development Opportunities
• Fun & Motivating Contests

Here are the 3 Easy Ways to Make Money from Home with Nestlé:

1. Determine if the job is right for you.
2. Get your resume and other important information.
3. Use the job application link below to apply.