Alorica is hiring work from home in all 50 states!
Alorica makes over $2 billion dollars a year! Alorica has over 43,000 employees and 100 locations all around the world! Alorica is seeking work from home employees in all 50 states!
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Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
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Maintains and updates customer information as necessary
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Calmly attempts to resolve and de-escalate any issues
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Escalates calls to supervisor when necessary and appropriate
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Responds to requests for assistance and/or possible processing of credit card authorizations
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Tracks call-related information for auditing and reporting purposes
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Provides feedback reports on call issues related to downtime and/or training issues
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Upsells to customers as necessary
- Make Extra $2000/Month from Home
- Become a Pinterest Virtual Assistant
- How to Start a Blog
- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
- Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
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Paid training
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Flexible training schedules
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Medical and dental benefits
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Paid time off
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Paid holiday and sick time
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Retirement planning options (401(k))
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Employee discounts through client programs
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High School Diploma or GED required; college degree preferred
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Customer service experience a plus
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Phone-related customer service a major plus
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Familiarity with Microsoft Windows, Word, and Excel applications
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Bilingual language skills a plus
- Make Extra $2000/Month from Home
- Become a Pinterest Virtual Assistant
- How to Start a Blog
- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
- Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
- Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now
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