Aston Carter is Hiring Work from Home in Several States Now!

Aston Carter is hiring work from home in many states!

Aston Carter is an international business. They belong to the Allegis Group. They make over $13 billion a year! They are hiring work from home in several states!

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Our client, a well-established company in the health care field, is looking for a Customer Service Representative to join their growing team.

This is a remote role. The company will send you equipment, you just have to have direct internet access.

Required Experience:

1+ years of call center OR 1+ years of over-the-phone customer service OR 1+ years of admin/reception experience
High school diploma or GED
Previous experience with computer applications, such as MS Outlook or data entry software
Health care/Pharmacy experience is considered an asset

Why choose this Opportunity?

Paid training from Day 1
Remote work – no commute or business attire required!
Meaningful work helping people get the medicine they need to feel better and live well
Be part of a team that builds a strong culture of engagement and delivery operational excellence.
If you are looking to advance your career within a growing, team-oriented, award-winning company, and start making a difference in people’s lives.
We will set you up with the required equipment necessary for this position

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The Customer Service Representative provides assistance to the Pharmacy team in the data management and claims of drug products. The Representative is working remote and is responsible for preparing the electronic prescriptions for medications via use of the fulfillment system database.

What you would be doing:

Process prescription exceptions which may include: resolving claim rejects and member and physician outreach.
Enter member demographics and prescription information into the data processing system.
Research and resolve rejected insurance billing issues and/or escalated member issues.
Escalate questions regarding prescription to a Pharmacist for interpretation or provide direction on processing.
Assist with inbound and/or outbound patient or physician calls.
Solicit documentation to support accurate pharmacy follow up.