Blackboard is Hiring Work from Home in the United States!
Blackboard is hiring work from home in all 50 states!
Blackboard is an education technology company. Thousands of schools use Blackboard to teach their lessons! Most of the world’s top academic institutions use Blackboard. They are hiring work from home in many states now!
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The Opportunity:
We’re looking for a Live Chat Customer Success Advisor to help us push the boundaries of what education can offer through the power of technology. Education is our passion, and our team members bring that to work each day as they aim to advance learning in every region of the world. Blackboard is the world’s leading education technology company, providing dynamic products and services to the global education community. We’re focused on driving innovation in EdTech and working with our clients to create a smarter learning environment.
For more information about Blackboard and our career opportunities, please visit www.blackboard.com.
Blackboard brings virtualized support and technology-enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners.
Blackboard Student Services is hiring for remote, work from home opportunities with immediate availability and schedules that offer flexibility during the coronavirus (COVID-19).
Primary position responsibilities will include:
- Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
- Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
- Handling and resolving situations with customers in a timely and effective manner
- Assisting management with special projects relating to customer service
- Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
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The Candidate:
Requirements:
- Able to work from home
- Able to sit and work at a desk and on the computer for extended periods of time
- Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
- Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used)
- Must have either an ISP provided modem that allows a third party VOIP, or a personal modem and personal router without restrictions
- Must be able to wire company hardware directly into router which may not be more than 100 feet from the computer
- Minimum download speed 10 Mbps and minimum upload speed 5 Mbps
- Ping less than 100 MS consistently that is dedicated to the workstation
- Able to pass a typing speed test and type 50 WPM
Qualifications:
- High School diploma or equivalent required
- Must be at least 18 years old
- Able to work a variable schedule, including evenings and weekends, based on call center needs
- Good organizational skills and detail-oriented
- Excellent time management skills
- Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills
- Excellent written and oral communication skills
- 1+ years of professional customer service experience, preferably in a large Call Center environment as a chat agent
Preferred skills/qualifications:
- Some level of college completed
- Able to easily operate a computer learning and adapt quickly to software applications
- Able to troubleshoot caller issues and provide supporting help documentation
- Committed to quality and service matrix and culture
- Able to quickly adapt to face changing situations
- Able to provide positive customer experience for customers
- Self-motivated, accountable approach combined with strong sense of teamwork
- Strong sense of customer service with enthusiastic, energetic, and professional behavior
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Flagstar Bank is Hiring Work from Home in Several States!
Flagstar Bank is hiring work from home in some states!
Flagstar Bank is a huge bank. It is one of the largest banks in the US. Flagstar Bank makes over $23 billion a year! This company is hiring customer support specialists in some states now!
We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.
If you are not interested in this Flagstar Bank work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.
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Position Title
Customer Support Specialist – WLSC (Remote)
Location
Work From Home CA
Job Summary
We strive to offer best in class customer support to create and sustain lasting customer relations. The CSS is responsible for providing nationwide customer support to Wholesale and Correspondent clients, as well as Flagstar Account Executives. The support is provided in two ways: answering inbound queue calls; and replying emails sent to the Lending Support Center. The CSS is responsible for answering 2 call types: Loantrac/AUS; and Disclosure Compliance. The CSS is also responsible for Change Circumstance and Post Closing email inboxes. We foster a one call resolution for our customer, to promote efficiency and meet service level agreements to increase client retention.
• Provide mortgage lending customer support to resolve issues presented by internal and external customers via call center or department email inboxes. The CSS is required to attain phone and email certifications in the following areas Loantrac/AUS, Disclosure Compliance.
• Professional Development – Active training participation to attain additional CSS Certifications of for new processes or regulations. LMS courses for personal development as they relate to customer service or mortgage lending
• Perform customer follow up for escalated cases and management of personal work list.
• Adherence to schedule and scorecard objectives.
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Job Responsibilities:
- Call center and/or mortgage experience is strongly preferred.
- Microsoft office
- Microsoft word and Excel
- E-mail applications
- Navigating multiple internet application
- Strong verbal and written communication skills
- Strong research and analytical thinking skills
- Ability to handle high call volume and answer customer questions in a timely manner.
- Shift hours Monday through Friday (12:30PM to 9:00PM EST.)
- Ability to look for ways to improve and promote quality
- HS Diploma, GED or Foreign Equivalent
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TTEC is Hiring Work at Home in Most States!
TTEC is hiring work from home in the USA!
TTEC is a huge customer experience company. This tech company makes over $1 billion a year! This company operates in 22 countries. They are hiring work from home customer service reps in many states!
We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.
If you are not interested in this TTEC work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.
- Make Extra $2000/Month from Home
- Become a Pinterest Virtual Assistant
- How to Start a Blog
- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
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Join our TTEC work from home customer service representative team if you reside in 44 out of 50 states. We cannot accept applications for residents of CA, CO, HI, IL, MA or NY or outside of the United States.
We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Work from Home Customer Service Representative. Full time and Part time opportunities available. Part time hours vary depending on business needs and require weekend availability.
Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it’s more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.
TTEC at home
Now is the time to do this all from your contemporary home office through our TTEC at home program. We don’t miss a beat for our clients and their customers. And we don’t miss a beat for you. As a TTEC at home team member, you’ll enjoy the same benefits, training and customized support to be successful in your position as associates at our physical locations. We stay connected through video meetings, regular coaching sessions, collaborative forums, and yes even fun engagement activities so you can connect with colleagues from across the country both professionally and personally. And last but not least, a work at home associate job can level up into a full career through our gamified training and career development.
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As a TTEC Customer Experience Champion, You’ll Enjoy:
- Career advancement opportunities
- Employee Rewards and Employee Discounts
- Continuous training and mentoring – lots of learning for aspiring minds
- Diverse, inclusive, and community-minded organization
- A fun and encouraging remote work group
Why You? What You Bring
Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. And the ability to connect yourself is what you bring to the table… along with the following:
- High school graduate or equivalent
- Exceptional communication skills
- Ability to thrive in a dynamic environment
- Six months or more of customer service experience
- A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)
The Equipment You’ll Need
- Your own computer with the following technical requirements:
- https://www.ttecjobs.com/en/work-from-home/requirements
- Ability to hardwire (ethernet) direct to your home router during your at home employment
- Dual Monitors recommended
- A dedicated telephone (landline) or smart phone/device is required at all times during employment
- USB Headset
- SSD drive to access our systems
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- Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
- Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now
CLICK HERE TO APPLY NOW
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Concentrix is Hiring Work from Home in Many States!
Concentrix is hiring work from home in many states!
Concentrix is a huge business services company based in the United States. This US-based company makes over $4 billion a year! Concentrix is hiring work from home sales rep in many states!
We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.
If you are not interested in this Concentrix work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.
- Make Extra $2000/Month from Home
- Become a Pinterest Virtual Assistant
- How to Start a Blog
- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
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You might be asking yourself: Who is Concentrix?
Concentrix, is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public sector. We are Different by Design.
Exactly what do we do? Instead of working in a traditional call center environment, our Concentrix Anywhere program hires sales & service agents who work from home. For example, when you call the customer service department for your cell phone or cable provider, you just might be talking to a Concentrix home based customer service & sales agent – answering that call on behalf of one of our clients. These calls might involve billing questions, changes or cancellation of services, inquiries on the status of an order, troubleshooting services etc.
In order to provide that customer support and services to our brands, we need YOU!
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Why Concentrix Anywhere?
We offer paid training and employee benefits too! You can save a lot of money and time. There is no gas to purchase, no bad weather to drive through, and no eating out, coffee or snacks to purchase daily.
Concentrix Culture
Our culture is made of nine statements that we use as a guiding principle for our everyday business!
- We are FANATICAL about our clients & staff
- We have HIGH INTEGRITY with exemplary character
- We are TENACIOUS in our pursuit of excellence
- We value KNOWLEDGE, OPENNESS and TRANSPARENCY
- We have CONTRARIAN views on how to run a business
- We are BOLD in our decisions
- We are DISRUPTIVE in the marketplace
- We INVEST in the future
- We all CONTRIBUTE and are one Concentrix
Where Are We Hiring?
We are currently hiring in 35 states (see full list of locations on our website).
This particular job requisition is only for (Idaho) residents. If you are not physically residing in Idaho, please do not apply to this requisition. Please visit our website and apply to the appropriate state requisition.
We have three types of work at home positions that we hire for regularly: Sales & Service, Customer service and Technical Support Representatives. Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused. Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.
Minimum Requirements/Additional Info:
High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position).
- We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process. You can work from a laptop, but will need to be hard-wired while working.
- Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766). A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)
- A quiet, distraction-free, location in your home to work.
- A telephone, landline or cell is required based on position offered.
- All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you.
- A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously.
- We need you to be a “people person” who enjoys talking and assisting others. Think about how much you enjoy receiving excellent customer service yourself? Well, we need you to take pride in providing that same great service to others.
- We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week.
- Schedules vary and will be discussed during the interview.
- Great benefit options include: medical, dental & vision benefits, and 401K. We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives.
*Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*
- Make Extra $2000/Month from Home
- Become a Pinterest Virtual Assistant
- How to Start a Blog
- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
- Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
- Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now
CLICK HERE TO APPLY NOW
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