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How We Make Money Online > Articles by: Moses Goldman

Moses Goldman

McAfee is Hiring Work from Home on the East and West Coast

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McAfee is hiring work at home in many states. 

McAfee is a global computer security group. This company makes over $2 billion a year! This security giant has over 6,000 employees. They are hiring work from home customer success manager. in some states. 

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this McAfee work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

 

Job Title:

Customer Success Manager – NA – US Western RegionLocation:

Remote United States

Role Overview:

The Customer Success Manager (CSM) drives customer loyalty and adoption of McAfee Solutions. You will report to the Senior Manager, Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of McAfee solutions and services that inspires the use of McAfee solutions, services, educational offerings and premium support.
Company Overview

 

From device to cloud, McAfee provides market-leading cybersecurity solutions for both business and consumers. We help businesses orchestrate cyber environments that are truly integrated, where protection, detection, and correction of security threats happen simultaneously. For consumers, McAfee secures your devices against viruses, malware, and other threats, both at home and away. We want to continue to shape the future of cybersecurity by working together to build best in class products and solutions.

 

About the Role:

  • You will be considered the lead customer liaison for top-revenue accounts, and will attend one-on-one meetings with representatives of the strategic accounts.
  • You will develop a trusted adviser relationship with customer partners and executive sponsors to understand customer’s strategy, technical environment and measurements for success
  • You will oversee all post-sales activity to create recognizable benefits for McAfee’s top customers.
  • You will demonstrate product knowledge, plan and work on the Customer Success Plan (CSP) to ensure broad adoption of McAfee solutions
  • You will lead account reviews with clients to ensure usage of McAfee technologies and maintain communication on updates / new features
  • Anticipate and monitor at-risk accounts and ensure concerns are managed appropriately
  • You will ensure smooth client experience as they work with several McAfee roles
  • You will be the customer’s voice and provide feedback to our teams on how we can better serve our customers
  • Identify risks to the customer achieving their goals and work with the account team to build a risk mitigation plan
  • You will manage internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and improving opportunities, preparing and qualifying McAfee team members for customer meetings and performing employee mentoring.

 

About You: 

  • You have Customer Success Manager experience in a fast-paced environment and ever-changing industry
  • You have a strong desire for action and willingness to jump in and role-up your sleeves
  • You have an enthusiastic and dedicated approach to connect customers with an understanding of their needs and ensuring they understand and realize the full value of our products
  • You excel in developing deep customer relationships and managing assigned accounts to result in continued revenue generation and high levels of customer satisfaction
  • You can build valuable and outcome-based relationships with a diverse customer account base.
  • You have experience deploying technology or support services with large enterprise or global customers and the desire for continuous learning and growth
  • You are enthusiastic and creative with the ability to inspire and encourage others, in relationships with customers and peers
  • You have an analytical and process-focused mindset
  • Technical background or equivalent experience
  • You will support customers in the US Western Region account zone.
  • Business travel is possible

 

Company Benefits and Perks:

 

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Pension and Retirement Plans
  • Medical, Dental and Vision Coverage
  • Paid Time Off
  • Paid Parental Leave
  • Support for Community Involvement

 

 

 

CLICK HERE TO APPLY NOW- WEST

CLICK HERE TO APPLY NOW- EAST

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Alorica is Hiring Work from Home in 21 States

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Alorica is hiring work from home in some states!

Alorica is a customer service company. Alorica has more than 100 locations globally. Alorica has over 40,000 associates. They are hiring work from home customer service reps in many states.

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Alorica work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

 

Description

 

 

  • Do you have a smart phone or device and know basic troubleshooting solutions?
  • Are you the “go-to” resource amongst your family and friends when they need help setting up or using their phones, tablets or home entertainment?
  • Do you enjoy helping others, and providing solutions?
  • Are you ready for a career and not just another job?
  • Are you fluent in both English and Spanish?

If so….we are looking for you to join our insanely great team!!

 

GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

 

JOB SUMMARY

Work from home as a customer service and technical support representative, assisting callers with technical questions regarding their smartphones, home entertainment or appliances. Using your technical aptitude to identify the problem and walk the customer step by step through trouble shooting guidelines.

 

You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

 

  

KEY JOB RESPONSIBILITIES

  • Talks to customers over the phone, and identifies the technical issue they may be experiencing
  • Navigates through online programs to find solutions, and notate the customer file
  • Effortlessly multi-tasks by speaking with the customer, troubleshooting, and using a computer to discover and input information
  • Professionally engage with customers that may be frustrated at times
  • Work from a distraction free environment, wearing a headset for the duration of the day, and answer inbound phone calls
  • Ability to work independently in a virtual environment
  • Calmly de-escalate calls, and walk customers through step by step troubleshooting instructions
  • Ability to work in a fast-paced environment, and ability to learn new concepts in a remote learning environment

 

 WHAT’S IN IT FOR YOU?

  • Paid training
  • Medical and dental benefits
  • Paid time off
  • Incentive pay for attendance and performance
  • Growth opportunities
  • Retirement planning options (401(k))
  • Employee discounts through client programs

Qualifications

JOB REQUIREMENTS

Minimum Education and Experience:

 

Must be fluent in both English and Spanish
• High School Diploma or equivalent
• Prior customer service experience
• Basic technical and troubleshooting skills/experience
• Computer navigation and multitasking
• Strong communication skills

 

Must live in one of the following states to be considered for a work at home role:

AL, AR, CO, FL, GA, IA, KS, LA, MD, MI, MS, NE, NJ, NC, OK, SC, TN, TX, UT, VA, WV, WI

Knowledge, Skills and Abilities:


  •  Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
    • Ability to use phone and computer systems
    • Excellent oral and written communication skills 
    • Strong listening/comprehension skills
    • Ability to stay composed and objective
    • Conversational, patient and confident, with a positive attitude
  • Ability to thrive in a fast-paced environment
  • Available to work full time hours, and a variety of shifts, including weekends and holidays
  • Experience in a technical support role preferred
  • Ability to learn in a remote training environment

Home Office Requirements

 

  • Dedicated home workspace, free of noise and distractions
  • High Speed Internet- No satellite, dial up or wi-fi
  • High Speed Internet- No satellite, dial up or wi-fi
  • DSL or Cable Internet, and must be hard wired into a modem/router via ethernet cable
  • Laptop or Desktop (Chromebook, MAC devices, and Tablets not supported)

  •  

  • Windows 10
  • USB Headset with Microphone
  • Webcam (used during training and internal meetings)
  • 4GB RAM

 

 

CLICK HERE TO APPLY NOW

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Philips is Hiring Work at Home in all 50 states!

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Philips is hiring work at home in the US. 

Philips is a huge conglomerate. This company was one of the largest electronic companies in the world. This tech giant makes over $16 billion a year! Philips is hiring work from home customer specialists. 

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Philips work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

 

 

Job Description

In this role, you have the opportunity to

 

Become a Customer Specialist – International (LATAM) and perform all accountabilities of Customer Service Representative, including the capital expenditure quotation process and sales team support functions.

 

You are responsible for

  • Receive and respond to a high volume of inbound customer inquiries, complaints and order requests via telephone calls, email, and fax correspondence; facilitate problem resolution; provide information on our products and services; and demonstrate our commitment to customer service by following up on calls and ensuring superior experience.
  • Provide support to customers by answering customer requests and questions regarding service, products and account information. Analyze and rectify customer concerns using established procedures. Document call and email contact in SAP as applicable.
  • Coordinate with manufacturing, distribution, import/export compliance officers, and remote services to ensure order fulfillment.
  • Take ownership by Identifying, researching , and solving standard/non-standard problems through a solid understanding of our business products, processes and procedures
  • Provide basic trouble-shooting expertise to customers regarding equipment inquires.
  • Display a commitment to quality by following required procedures and practices; take all appropriate measures to ensure quality; search for opportunities for continuous improvement.
  • Demonstrate the ability to follow simple and complex work instructions, to actively listen to directions and to perform tasks with little additional follow-up or direction.
  • Provide back up support to other members of Customer Service as needed
  • Analyze trends and initiate improvements in customer data and or documentation of customer complaints while escalating as necessary.
  • Work as a team member to satisfy all customer needs, improve call center performance and achieve department goals.
  • Communicate professionally in both verbal and written correspondence.
  • The ability to effectively communicate in a foreign language (Spanish) in a written and verbal capacity is mandatory.
  • A commitment to building the relationship with customers required to identify and meet/exceed their current needs; and anticipating their future needs.
  • Personal accountability for one’s own actions in all situations; holds self to high standard.
  • The ability to communicate effectively in a highly competitive environment by conveying information in a business like format, sharing information in an articulate manner and clarifying information to ensure understanding; must be able to multi task and possess good communication skills operating in a sometimes fast paced environment.
  • This position calls for a team player with the demonstrated ability to work with others; must also work independently with minimal supervision.

You are a part of

 

Respironics, a member of Philips Healthcare, is the leading provider of innovative solutions for the global sleep and respiratory markets. The Company’s success spans more than three decades and can be traced to a history deeply rooted in ingenuity and a passion to deliver solutions to those in need. This tradition of innovation, combined with an ability to anticipate market needs, is fundamental to the Company. It has made Respironics a name acknowledged worldwide as a pace-setter in the sleep and respiratory markets.

 

To succeed in this role, you should have the following skills and experience

 

  • Associates degree in a business discipline or equivalent work experience. Bachelor’s degree preferred.
  • 2+ years’ experience in a Customer Service environment or related experience, required. Direct customer service experience within an International capacity preferred but not required. Telephone skills and customer problem resolution experience. Proven ability to solve non-routine product, pricing and shipping issues as they relate to current products and customers highly desired. SAP experience strongly desired. The ability to effectively communicate in a foreign language (Spanish) in a written and verbal capacity is strongly preferred.
  • OTHER REQUIREMENTS: This position is primarily sedentary. It requires fine manipulation and simple grasping to utilize a computer, telephone, fax and other standard office equipment. May occasionally lift and transport items up to 25 lbs. Occasional travel may be required for training and meeting purposes. Candidate must be proficient with basic computer skills along with Microsoft Office software programs.

 

 

CLICK HERE TO APPLY NOW

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Humana is Hiring Work from Home in Many States

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Humana is hiring work at home in most states.

Humana is a huge health insurance company. Humana makes over $64 billion a year. This health insurance giant is a Fortune 500 company. They are hiring remote claims representatives. 

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Humana work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

 

Description

 

The Claims Research & Resolution Representative 2 manages claims operations that involve customer contact, investigation, and settlement of claims for and against the organization. Approves all claim settlements both for and against the organization. The Claims Research & Resolution Representative 2 performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

 

Responsibilities

 

Where you Come In 
The Claims Research & Resolution Representative 2 works with insurance companies, providers, members, and collection services in the settlement of claims. Comprised of a group of calls/claims/provider associates researching the resolution to a pending call. Decisions are typically focus on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

What Humana Offers 
We are fortunate to offer a remote opportunity for this job.  Our Fortune 100 Company values associate engagement & your well-being.  We also provide excellent professional development & continued education.  
 

 

             

Required Qualifications – What it takes to Succeed 
•    High School Diploma or equivalent
•    Previous Call Center experience – this is an inbound call center type of environment
•    Experience working in a production environment
•    This is a position Monday-Friday 8-4:30EST, no flex hours
•    Ability to interact telephonically with members and/or agents
•    Capacity to maintain confidentiality

Preferred Qualifications
•    Bachelor’s Degree
•    CRM knowledge
•    Prior claims knowledge
•    Subrogation or SIU experience
•    Troveris

Additional Information – How we Value You
•    Benefits starting day 1 of employment 
•    Competitive 401k match  
•    Generous Paid Time Off accrual  
•    Tuition Reimbursement 
•    Parent Leave 
•    Go365 perks for well-being 

•    Must have a separate room with a locked door that can be used as a home office to ensure you have absolute and continuous privacy while you work. 
•    Must have accessibility to high speed DSL or cable modem for a home office (Satellite internet service is NOT allowed for this role); and recommended speed for optimal performance from Humana systems is 10M x 1M

 

 

CLICK HERE TO APPLY NOW

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Betterment is Hiring Work from Home in Most States: $1200 a week

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Betterment is hiring work from home in a lot of states

Betterment is a huge bank. Betterment is hiring customer service reps and you can work from the comfort of your own home. Betterment is one of the leading financial advisors with over $22 billion in assets.

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Betterment work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

 

You understand and can explain complex financial services in an easy to understand way to customers. You excel at helping people get answers quickly and welcome the opportunity to change the way advisors traditionally work with custodians.

You love exceeding client expectations, have strong attention to detail, and know what it means to champion a brand. You are the voice of the company for clients, and relish providing them with that “wow” moment in an area where they haven’t previously been delighted. You are a strong communicator, both written and verbal, and are very organized.

As a part of the Betterment for Advisors team, you are excited by the idea of working with investment advisors and financial planners to help them implement and utilize a new financial platform that’s changing the market.

This role is 100% remote. We are hiring in all states except: NY, NJ, PA, CT, CA, CO, ME, WA

A Day in the Life:

  • Successfully assist our advisor clients with all questions, specifically as it relates to transactional and operational issues through email and phone conversations
  • Be the internal voice of the advisor to offer insights to Product, Marketing, and Engineering teams to help build a better product
  • Deliver above-and-beyond, consistent client service and support in line with best practices
  • Your time will be spent on approximately 80% client-facing and 20% project-based work
  • Help streamline current processes and look for ways to enhance the advisor experience 
  • Answer phone calls and emails as it relates to advisor inquiries

What We’re Looking For:

  • Relevant experience working in financial services or technology 
  • Advisor experience – ideal candidate has worked with financial advisors before
  • Excellent communication skills, both written and verbal, to best manage and support our clients
  • Comfort working in ambiguous situations with the ability to adapt, be creative and learn 
  • A self-starter and “can-do” approach to work; ability to take initiative and adapt in a fast paced and dynamic environment
  • Excellent organization skills and a strong attention to detail

What Being at Betterment Means for You:

Joining Betterment means joining a community of folks passionate about change, being on a team that cares for your health and well-being, and being on a journey of non-stop growth and evolution. 

  • You’ll join a Community: 
    • Betterment is a place to bring your best self. We welcome families (and pets) for all our activities such as lunches, company retreats, and celebrations.  
    • Make meaningful connections with your peers through interest groups, sports clubs, social events, meetups, and regular knowledge sharing.
  • You’ll stay Happy and Healthy:
    • Regardless of where you are, we will ensure you’re well set up and cared for, through gym reimbursements, a customizable workstation, enrollment in our 401(k) service, flexible parental leave, and a whole suite of thoughtful benefits. 
    • You’ll have unlimited paid personal and vacation days, and a team that cares about your whole life, not just what you’re working on.
  • You’ll Learn & Grow:
    • Enhance your skills and abilities through Betterment University courses and additional spending for outside learning. 
    • Contribute to our knowledge and transparent workspace through mentoring and career coaching programs, weekly company meetings, show & tells and BetterDev.  

 

 

CLICK HERE TO APPLY NOW

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