Best Work at Home Jobs Hiring Now $16/hr Plus $2000 Cash Bonus

Here is a great work at home company that is hiring now.

If you work at home with this company, here is what you can expect to make;

Good pay
A cash bonus
A stock bonus
Plus other benefits

This is based on salary information provided by Glassdoor.

Essential Duties and Responsibilities

Answers and responds to incoming calls and other inbound contacts.
Places outbound calls to follow up with patients, providers and other clients.
Receives escalated calls from patients, providers or insurance payers related to client accounts.
Provides customers with product and service information and routes contacts to the appropriate resources.
Documents all information according to standard operating procedures.
Recommends changes to ensure high quality customer service.
Stays current with relevant guidelines and policies for medical devices (e.g., HIPAA, Medical Device Reporting, etc.).
Ensures compliance with all Company quality procedures and guidelines including but not limited to Quality Policy and Code of Business Conduct and Ethics.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures
Performs all job duties according to Contact Center policies and procedures in a timely and productive manner.
Completes other duties as assigned.
Conducts themselves in a professional manner in all interactions with employees of Exact Sciences, patients, providers and other clients.
Excellent verbal and written English communication skills.
Demonstrated knowledge of customer service principles and practices.
Ability to work in a team environment and adapt to changing workload and circumstances effectively; able to respond to new information quickly.
Ability to stay focused on a task and work independently.
Meets standards for production and accuracy within 3 months of start date in role.
Regular and reliable attendance; reports to work on time and follows attendance guidelines.
Ability to work overtime as needed.
Ability to work designated schedule which may include nights and/or weekends.
Ability to work in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
Ability to listen and speak on a telephone headset and write simultaneously.
Ability to operate telephone system and computer keyboard and printer.
Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm.

Best Work at Home Jobs Hiring Now: Qualifications

Minimum Qualifications

High School diploma or General Education Degree (GED).
4+ years of customer service experience with demonstrated exceptional customer experience, preferable in inbound/outbound contact center in the healthcare industry.
Must be 18 years of age or older.
Authorization to work in the United States without sponsorship.
Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Preferred Qualifications

Some college course work.
Previous work in a laboratory environment.
Knowledge of contact center telephony and technology.
Demonstrates initiative and willingness to continuously improve processes.
Must meet the following requirements of the home workspace for this opportunity:
- Must have a dedicated space for a home office to eliminate distractions.
- The dedicated space must ensure the ability to conduct phone calls and other company business privately.
Must be available for 3 weeks of training in our Madison location at start of employment.
Must be within 100 miles of our Madison locations and able to drive to the locations.