Concentrix is Hiring Work from Home

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We have three types of work at home positions that we hire for regularly:  Sales & Service, Customer service and Technical Support Representatives.  Every position we have is centered on providing excellent Customer Service and some positions are more sales or technically focused.  Your answers to the questions during the application process, your qualifications and your experience will all be reviewed as part of the evaluation process to determine which one is the best fit for you.

Minimum Requirements/Additional Info:

High School Diploma or GED and at least one year of customer service experience (One year of sales experience required if you want to be considered for a Sales position). 

• We need you to have your own PC and high speed Internet service, both of which will be tested as part of the application process.  You can work from a laptop, but will need to be hard-wired while working. 
• Your monitor will need to be between 17 to 21.5 inches; requirements varies by client (capable of 1280 x 766).  A flat panel display is highly recommended, the use of a televisions will need to be verified upon hire. (External monitors are permitted for laptops)
• A quiet, distraction-free, location in your home to work. 
• A telephone, landline or cell is required based on position offered.  
• All positions may require the purchasing of equipment from headset, flash drive to dual monitors. They are not required as part of the application process, so please do not purchase them before we extend a job offer to you. 
• A strong candidate will be computer/Internet savvy, comfortable operating in several applications simultaneously. 
• We need you to be a “people person” who enjoys talking and assisting others.  Think about how much you enjoy receiving excellent customer service yourself?  Well, we need you to take pride in providing that same great service to others.
• We require 7 days/week availability, as customer service is something that is provided by most companies every day of the week. 
• Schedules vary and will be discussed during the interview. 
• Great benefit options include: medical, dental & vision benefits, and 401K.  We also offer attendance based wage increases, performance bonuses, and some programs include sales incentives. 

*Equipment and Internet Speeds vary based on client needs, completion of the computer test will need to be submitted to determine compatibility, failing a portion of pc testing does not necessarily disqualify you from consideration*

Career Framework Role  
Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge.  Works with close supervision and clearly defined procedures.  Starting to demonstrate familiarity with client terminology, operating standards and procedures.  Starter without sustained metric performance levels.

Disclaimer   

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. 

Concentrix is an EEO/AA/M/F/Vet/Disability Employer.