LiveOps Could be Hiring as many as 3000 Work from Home Customer Service Agents in 50 States. According to Liveops, they are paying an equivalent of $18.60/hr to work from home.
LiveOps is currently hiring for at least four categories of work from home customer service;
- High End Women’s Retailer- Customer Advocate
- Customer Service Retail Representatives
- Non-Licensed Insurance Customer Service Representatives
- Customer Service Representatives for Intuit
Our estimation is that, due to high level of business activities during busy seasons, LiveOps could be hiring as many as 3000 work from home customer service agents for all four categories above. This is our conservative estimate. it could be more. LiveOps is also aggressively advertising nearly every week.
Work from Home Customer Service Agents
Liveops is looking for caring, dedicated professionals to work as independent customer service contractors answering customers’ questions in the above four areas. As an independent customer service agent, you will help customers in a variety of ways as determined by the company.
This is a great opportunity for anyone who enjoys helping people and has that ability to be compassionate while staying focused on what needs to happen next.
LiveOps Work from Home Customer Service Jobs: Responsibilities
Drivers call in for a variety of reasons. Some call in to inquire about the features of their rental car. Others call for assistance with a flat tire, or if they’ve locked their keys in their car. Regardless of what drives the customers to call, the client wants them to receive the best customer service with a focus on being friendly, safe, and prompt.
These calls are unscripted, and rely heavily on your communication skills and ability to connect with people. You will have access to the client’s system and several applications to help you resolve the caller’s needs.
During the call you will ensure the caller is safe and may submit requests for service providers to be dispatched to the caller’s location.
LiveOps Work from Home Customer Service Jobs: Earning Potential
Independent agents earn money for time spent talking on the phone and may also receive performance-based pay, or incentives. The talk-time rate is $0.25 cents per minute of talk time.
Calls are available 24/7. Peak call volume is generated between 8 am and 11 pm eastern time, and on weekends. These hours are subject to change based on the client’s needs.
Independent agents make their own schedule by self-scheduling to take calls in 30-minute blocks. Independent agents can self-schedule to commit to specified time blocks that work best for them. The client requires independent roadside assistance agents to self-schedule a minimum of twenty 30-minute blocks per week or eighty 30-minute blocks per month, including twenty 30-minute blocks per month on Saturday and/or Sunday.
LiveOps Work from Home Customer Service Jobs: Being a business owner
In order to give you the most freedom and flexibility with your work schedule, Liveops works with agents as independent contractors.
Owning your own business is easier than you think when you partner with Liveops. We connect professionals, like you, with clients. We have tools available that make managing your Liveops independent business a snap. From award-winning certification courses to scheduling and invoicing tools – we want Liveops agents to have the best in the industry. You provide fabulous service and manage and grow your business the way you want. At Liveops you control your journey – the key to additional growth opportunities lies with you and is based on your performance, not office politics!
You are in business for yourself, but not by yourself. With our large community of agents ready to lend advice, you really can build and own a business to be proud of.
LiveOps Work from Home Customer Service Jobs: Qualifications
Technology needed for success
- Please review the Liveops requirements by clicking the following link, https://join.liveops.com/work-from-home/#office-requirements.
- Dual monitors are highly recommended for this program.
LiveOps Work from Home Customer Service Jobs: Skills needed for success
- Desire to be your own boss and to work from home.
- Ability to easily make a connection with others, empathize, and show compassion to people who are upset.
- Previous roadside assistance or dispatcher experience.
- Proficient with mapping tools such as Google or Bing maps to pinpoint a caller’s location.
- Excellent communication skills.
- Attention to detail.
- Accurate data entry ability.
- Ability to multi-task.
- Ability to set up and maintain your home office, including the cost of your own office equipment. https://join.liveops.com/work-from-home/#office-requirements.
- Willingness to adhere to all client-mandated security measures.
- Ability to learn and use customized software and applications.
Please Use the Job Application Link below to apply for LiveOps Work from Home Customer Service Jobs
LiveOps Work from Home Jobs: APPLY HERE NOW
On the job application page, please choose your desired job and apply accordingly.
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