Lumen is Hiring Work from Home in Many States Now!

Lumen is hiring work from home in many states.

Lumen is a huge technology company. Lumen serves customers in 60 countries. Lumen is hiring outbound sales reps.

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The Role

The Account Manager II – Outbound Sales rep is responsible for handling inbound and outbound customer calls for care, sales, & retention for Lumen’s product portfolio. Accountable for protecting base revenue, incremental new sales to existing clients, new logo sales, and meeting/exceeding sales/service targets and quality customer service expectations.

The Main Responsibilities

Essential Duties:

Responsible for updating relevant customer information-including but not limited to customer activity; funnel; opportunity updates; maintenance of monthly goals; customer proposals; customer contracts.
Create sales in new accounts and cultivate new opportunities within existing accounts
Resolves customer issues/problems, attempting to transition those calls into sales opportunities.
Fulfills complex and solution diverse sales opportunities with national solution with potential MRR>$500. Includes multi-site national solutions with layered solution
Engages with pricing and order management (POM) and required to work managed service agreements (MSAs)
Engage with service delivery team on complex solutions requiring project managers
Enters local (ENS/CRIS) orders

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What We Look For in a Candidate

Basic Qualifications:

High School diploma, GED or equivalent education excellent oral and written communication skills.
Ability to multi-task in a dynamic environment.
Active listening skills to identify sales opportunities.

Preferred Qualifications:

Prior sales and care work experience of 2 – 5 years inbound and/or outbound experience
Proficiency in Salesforce and Inside Sales.Com; sales tools Marketo, TMI, SalesLink
Well-developed interpersonal skills with the ability to interface at all levels within the organization and maintain composure during stressful situations
Works independantly as necessary

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.