Nordstrom is Hiring Work from Home in Several States

Nordstrom is hiring work from home in some states.

Nordstrom is an American luxury department chain. Nordstrom operates in more than 100 stores. Nordstrom makes more than $15 billion a year! They are hiring remote customer care specialists!

We are participants in the Amazon Associates program and other affiliate programs. There are referral links on this page, and I may receive a small commission, at no cost to you, if you purchase through my link. Thank you.

If you are not interested in this Nordstrom work at home job, you can attend a FREE work at home workshop here. Caitlin Pyle, multi-millionaire work at home mentor will show you how to work from home as a proofreader and makeup to $60/hr! HEAD HERE to begin your work-at-home career.

Make Extra $2000/Month from Home
Become a Pinterest Virtual Assistant
How to Start a Blog
Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now

Job Description

*****$500 COMPLETION BONUS AVAILABLE TO THOSE WHO COMPLETE SEASONAL ASSIGNMENT*****

You will be the voice of Nordstrom, fielding real-time calls, e-mails and live chat from customers across the country. A successful candidate is caring and compassionate, enthusiastic, solutions-oriented, and committed to keeping customer satisfaction and outstanding Nordstrom customer service at the core of every action and decision.

Candidates must reside within the state of Utah – there may also be additional eligibility requirements

Hours of Operation: 24/7
Shifts: 5 days a week, 8-hour shifts (one weekend day, per week required); schedules will be available at time of offer
Paid! Training: Monday – Friday for first 3 weeks in the role. Attendance at training is required
Pay: $15.35 hourly

Make Extra $2000/Month from Home
Become a Pinterest Virtual Assistant
How to Start a Blog
Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now

A day in the life…

Consistently deliver Nordstrom’s legendary customer service by supporting our customers via phone, chat and/or email. Our Customer Care Specialists are empowered to answer inquiries, resolve concerns and connect our customers with the products and services that create loyal Nordstrom customers.
Our inbound contact center is a fast-paced environment where Customer Care Specialists successfully troubleshoot and resolve a high-volume of contacts by navigating multiple systems. Our Work from Home Customer Care Specialists engage and collaborate with their team members virtually inclusive of team and recognition meetings.
Multi-tasking is key as this role requires the ability to assist customers while accurately entering customer information, notes, messages and orders via phone, live chat and/or email into our order management systems.
To deliver renowned customer service, you will be trained and empowered to provide great service. In this environment you’ll need to achieve and maintain performance measures with an emphasis on customer satisfaction, quality, reliability, and attention to detail.

You own this if you have…

Passion for providing excellent customer service
A talent for critical thinking and problem solving
A quiet secure home workspace and the ability to be available to accept customer contacts for an 8-hour shift with scheduled meal and rest periods.
Great verbal and written communication along with active listening skills
A high level of self-motivation to multi-task and manage time effectively with minimal supervision
Demonstrated computer experience and technical troubleshooting acumen, as well as the ability to navigate through multiple systems at once with dual monitors
The ability to work a set schedule, with required overtime as business needs; flexibility required during peak hours
Strong professional and personal accountability – both are critical to your success in a virtual environment
The ability to work a set schedule, with required overtime as business needs; flexibility required during peak hours and severe weather
6+ months experience within an inbound call center required
6+ months experience within a retail environment preferred

Technical requirements…

19-inch or greater dual monitors with built in DVI connections
USB mouse and USB ergonomic keyboard
Headset/Mic combination – USB connected
Webcam – USB connected
High Speed Internet: minimum Download speed of 25 mb/s and minimum Upload 5 mb/s
Candidates must provide and meet all technical requirements prior to start date – which is a week prior to training

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: