This company wants to pay you $1000 in FREE bonus to work from home! Here are the latest work at home jobs: This company is looking for Work from Home customer support in all 50 states.
If you’re into customer support or tech support, or at least willing to learn the business, here’s a great opportunity to work from home.
Support.com is Looking for Work from Home customer support in all 50 states. More details below….
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Support.com is Looking for Work from Home Tech Support in All 50 States
Support.com has been in the work from home business for a while. Support.com provides online computer support to consumers and home-based businesses across the United States and Canada via remote access. They understand it better.
Find below all the information you need to check this job out and apply. Please use the Job Application Link located below at the end of this blog post to apply;
Here’s Support.com’s headquarters in California, United States….
Below are the full details of these Support.com Work from Home Jobs as released by the company;
Support.com is Looking for Work from Home Tech Support in All 50 States
Support.com Work from Home Jobs: Job Description
As a member of this best-in-class technology services team you will:
- Answer inbound calls and greet customers
- Determine scope of customer issue in an effective and professional manner
- Manage credit card processing when necessary
- Encourage completion of customer survey
- Effectively resolve customer issue in a timely manner
- Properly document all customer interactions
- Adhere to quality standards determined by company and client
- Represent company in a professional and ethical manner
- Maintain high level of customer satisfaction with focus on first call resolution
- Resolve customer requests by investigating problems, developing solutions and
recommend additional products and/or services relevant to assessment of the customer needs.
Support.com Work from Home Jobs: Skills Needed
- Excellent written and oral communication skills
- Ability to interpret a flow chart to deliver a work process
- Ability to learn new technical concepts quickly
- Communicate technical directions over the phone to inexperienced computer users
- Excellent customer interaction skills
- Strong organizational and multitasking skills
- Ability to problem-solve
- Ability to follow written instructions
- Ability to work in a fast paced changing environment
- Ability to work in a very structured environment with scheduled rest and meal periods
- Type 30 to 40 words per minute
Support.com is Looking for Work from Home Tech Support in All 50 States
Support.com Work from Home Jobs: Responsibilities
Home network setup and repair including:
- Wireless configuration for all operating systems including Windows, iOS, OSx, and Android
- Windows network configurations on XP, Vista, 7, 8 and 10
- Router configuration
- Peripherals set up:
- Game consoles
- iPads and other tablets
- Printer and/or folder sharing
- Wireless printers
- Customer Service:
- Provide world-class customer service, remaining calm and professional while resolving sometimes complex issues
- Provide customers with opportunities to enhance his/her product by up-selling when appropriate
Support.com Work from Home Jobs: Qualifications
- Minimum of 1 year experience setting up home networks (or equivalent technical training)
- 1 year of related experience in a customer service environment
- Understanding of wired and wireless home networks using multiple network technologies such as cable modems, routers, printers, etc. (DNS, DHCP, WAN, LAN, TCP/IP, Port Forwarding)
- Successfully pass our technical test and complete our interview process
- Maintain good attendance
- Pass an extensive background check
- Experience in the work from home environment is a plus
- Must be at least 18 years
Support.com Work from Home Jobs: Equipment Requirements
- Minimum CPU Speed
- 2 physical cores @ 2.7 GHz Processor or better
- 4 physical cores @ 2.2 GHz processor or better
- i5 or better processor preferred
- Minimum 4Gb RAM
- Minimum vertical monitor resolution of 1080 pixels (1920×1080 or higher preferred)
- Multiple monitors highly recommended
- 80 GB, 7200 RPM SATA hard drive or better
- Internet connection speeds exceeding 5Mbps down and 1Mbps up
- Windows 8.1, 10 including .NET 4.5 with all security patches applied
- HTML5 Compliant Web Browser (IE11 or higher, Chrome, etc)
- Antivirus Software.
- Corded (not wireless) noise canceling USB Headset
- Webcam (for I9 Visual Compliance)
Support.com is Looking for Work from Home Tech Support in All 50 States
Support.com Work from Home Jobs: Your Salary and Benefits
- During Training – $9.00 per hour*
- After Training – $10.25 per hour**
- Testing required
- Extra Hours Available
- 100% Work from Home
- Medical, Dental, Vision benefits
- 401K plan
- Paid Time Off
- Paid Training
- Promotional Opportunities
- Employee Stock Purchase Plan
*$8.50 per hour plus $.50 cent per hour for reimbursement
**$9.75 per hour plus $.50 cent per hour for reimbursement
- Make Extra $500/Month from Home
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- Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now
Support.com is Looking for Work from Home Tech Support in All 50 States
Support.com Work from Home Jobs: APPLY HERE
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