ABC Financial Work from Home Jobs Customer Service Representatives Archives

ABC Financial Work from Home Jobs – Latest News Updated.

Work from home jobs news: ABC Financial, a growing fitness company is hiring hundreds of Work from Home Customer Service reps across multiple states. This is a clear seal of approval for work from home lovers and also an evidence of the boom in the fitness business. (see our affiliate disclosure below. Thanks for your support)

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The company, ABC Financial has positioned itself as the #1 service provider in the fitness and workout software and accounts receivable management fields. Based in Sherwood, Arkansas, ABC Financial is expanding across the Southern and South-Eastern regions of the United States. This is a legit work from home opportunity.

The company directly provides software and management services for more than 8,200 health clubs and their 16 million members across the nation.

Based on the boom in the health and wellness business, our analysis of the company’s recruitment drive indicates the company could hire as many as several hundreds of Work from Home Customer Service Reps in multiple States. In addition, we have seen that the company has been advertising aggressively in recent months.

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Please Apply Below Using the “Click Here to Apply NOW” link or continue reading, then apply

ABC Financial Work from Home Jobs: This is What You’ll Do

You will use your positive attitude, your solution focused mindset, and your top-notch customer service skills to make an impact on your customers’ day.

Assist with inbound and outbound calls from fitness club members and staff regarding recurring payment issues and contract questions
Provide fast and friendly service

Responsible for taking inbound calls directed from the queue

Typical inbound calls include but are not limited to:

Assisting members with billing questions, cancellation and/or freezing member accounts and account delinquencies and disputes

Responsible for performing outbound dialer/collection calls regarding delinquent accounts

Typical outbound calls include but are not limited to:

Billing updates, providing cancellation or freeze services, resolving account delinquencies and disputes

Responsible for noting each account with the call content

Responsible for reviewing accounts and answering customer questions.

Maintain individual standards

Meet minimum QA goal of 90%

Minimum schedule adherence of 92%

Maintain an average talk time of 315 seconds or less on member calls

Maintain an acceptable error percentage

Maintain departmental standards

Any other duties as assigned by Manager or management

Regular and reliable attendance required

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ABC Financial Work from Home Jobs: This is What You’ll Get

Full-time, set work schedules with weekends off
100% paid training with bonus structure
Full benefits package and 401K with company match
Competitive pay with added monthly incentives
Paid time off
All required equipment/hardware provided
A refreshing culture and family atmosphere
Supportive management and co-workers
Constant opportunity to learn, grow and advance your career

ABC Financial Work from Home Jobs: This is What You’ll Need

The company is looking for customer service reps as follows;

Has a High School diploma or General Educational Development (GED) certificate
Must live in Arkansas, Alabama, Oklahoma, Texas, Kansas, Florida, Georgia, Virginia or North Carolina
Has a stable work history and takes pride in punctuality and attendance

ABC Financial Work from Home Jobs: Must be flexible to an assigned work schedule

Has a minimum of 1 year experience in a call center setting with experience handling high volume inbound and outbound calls
Has a private, quiet home office space with hard-wired, high-speed internet service (DSL or Cable)
Has excellent verbal skills, clear and confident
Has the ability to multitask, learn new systems and adapts quickly, and is solution focused
Stays focused in stressful situations with a positive and upbeat personality
Has experience with the AS400, Microsoft Word, Excel, Outlook
Cares about helping their customers and being a team player
Is self-motivated with work at home experience
Demonstrates empathy when listening to customer needs

ABC Financial Work from Home Jobs: INTERNET SPEED REQUIREMENTS:

Remote agents must meet the following requirements at all times throughout employment:

Download Speed – Greater than 5 Mbps (5000 Kbps)

Upload Speed -Greater than 1.5 Mbps (1500 Kbps)

Packet Loss – 2% or less

Latency/Ping – 100 ms or less

Jitter – 15 ms or less

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ABC Financial Work from Home Jobs: This is a great opportunity to work at home for a fitness company. Who knows, you may even get peronal fitness benefits for yourself and family!

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