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John Hancock is Hiring Work from Home: $21/hr

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John Hancock is now hiring work from home. According to Glassdoor, you can make up to $21/hr. Customer care employees make about 43k a year at John Hancock. Like most Fortune 500 companies, John Hancock pays their employees every well. (there are referral links on this page; see our disclosure below)

According to the company, “This is a full time, Work from Home opportunity. Shift hours are in the Eastern time zone.”

John Hancock is owned by Manulife Financial Corporation, a company with nearly $1 trillion assets under management. For these work from home jobs, and based on our research;

  • No license is required.
  • No college degree is needed.
  • No experience necessary (they don’t require experience to get hired since this is a clerical/customer service job).
  • There is no travel involved.
  • This is a 100% work from home job.

 




John Hancock Work from Home Jobs

Boston, MA based John Hancock is owned by Manulife Financial Corporation. Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.  The company operates primarily as John Hancock in the United States. They provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, they had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, they had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months the company made $29.0 billion in payments to their customers.

 

John Hancock Work from Home Jobs: Job Description

Below are the details for these legitimate work from home jobs, as provided by John Hancock/Manulife;

Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution.



John Hancock Work from Home Jobs: Responsibilities

  • Deliver trusted, professional, and reliable service to John Hancock clients and build customer satisfaction and loyalty
  • Meet quality expectations to ensure a positive client experience
  • Meet productivity expectations to maximize team service levels
  • Provide effective and timely resolution of a range of customer inquiries
  • Strike a positive and cooperative tone with both customers and coworkers
  • Strive for first-call resolution of customer issues
  • Translate scenarios that require problem resolution to positive service experiences
  • Strengthen the perception of John Hancock in the marketplace
  • Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently
  • Complete ongoing training to stay abreast of product, industry, service and policy changes

Knowledge/Skills/Competencies/Education:

  • Post-secondary education or high school diploma
  • Customer Service or Financial Services experience a plus
  • Ability to thrive in a lively working environment and manage multiple tasks
  • Outstanding verbal communication skills and strong telephone etiquette
  • Possess the ability to multi-task
  • Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment
  • Demonstrated problem resolution skills
  • Effective listening skills
  • Demonstrated computer efficiency
  • Outstanding customer service skills
  • Business writing skills
  • Ability to handle an array questions and transactions with composure



John Hancock Work from Home Jobs: Apply Here

Please use the job application link below to apply for these legitimate work from home jobs;

CLICK BELOW TO APPLY

CLICK HERE TO APPLY



Please Note: the company did not disclose exactly where they are hiring from, how many people they want to hire and how much they will pay per hour. However, due to the sheer size of this Fortune 500 company, we concluded that they are hiring many people across the United States.

 

 

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