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Work from Home Jobs: The Hartford is Hiring in 50 States

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Love to work from home with a multi-billion dollar company?

Well, you are in luck: The Hartford Insurance Inc. is hiring for Customer Care Representative work from home positions in all 50 states. No license is required because this is a customer care position. Also no college degree is required.

Accoding to Glassdoor salary information, customer service representatives at the Hartford make between $30k and $47k a year. Hourly customer service representatives also make between $14 and $19/hr. (there are referral links on this page; see our disclosure below)

Connecticut-based The Hartford Financial Services Group made about $17 billion in 2017. The company is publicly traded on the New York Stock Exchange under the ticker symbol HIG.

 

 




Work from Home Jobs at The Hartford: Job Details

Below are the full details for this work from home position as provided by The Hartford Inc;

As a Customer Care Representative on the Group Benefits team, your primary role is to provide excellent customer service by answering customer questions about disability and leave management claims. In this role, you’ll help our customers rebuild their lives and get back to work as soon as reasonably possible after an unexpected event happens. The Hartford will provide you with 6 weeks of paid training, as well as ongoing coaching and development to ensure your success. 

This is a 100% Remote Position; representatives will work from home

  • Start Date: June 24, 2019
  • Training Hours/Days will be:  Monday – Friday 8:00 am – 4:30 Pacific Standard Time
  • Post Training Hours will be: Monday – Friday 8:30 am – 5:00 Pacific Standard Time
  • Internet: For 100% remote positions, we require that (1) your high speed cable or DSL service have minimum upload/download speeds of 3Mbps/5Mbps and (2) your personal Internet modem be directly connected to the computer that The Hartford issues you.  To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.



Work from Home Jobs at The Hartford: Responsibilities

AS A CUSTOMER CARE REPRESENTATIVE YOU WILL: 

  • Handle calls daily within a virtual contact center to discuss claim status and ensure compliance with policy provisions and state/federal regulations.
  • Utilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage the knowledge and resources to provide the appropriate solutions.
  • Take ownership to ensure that we go above and beyond to service each caller’s needs, utilizing every touch point as an opportunity to build value and The Hartford brand.
  • Commit to learning and developing, including a better understanding of The Hartford products and business lines, both as an individual and as part of the group.
  • Act as a liaison with other departments to resolve problems.

 

Work from Home Jobs at The Hartford: Qualifications

  • Have a demonstrated background in customer service, insurance, retail, restaurant or a related field; 1+ years experience
  • 1+ years experience working in a production driven role/environment
  • You have the ability to multi-task; balancing both productivity and overall quality within established and measurable contact center metrics.  
  • You’re a good listener and find motivation in helping others.
  • You’re an energetic self-starter with an entrepreneurial spirit, and a positive attitude.
  • You possess exceptional problem solving and critical thinking skills and have a strong attention to detail.
  • You have exceptional time management skills and are able to effectively multi-task in a fast-paced work environment.
  • High comfort level utilizing multiple systems and navigating through multiple screens.
  • Understanding of medical terminology a plus.
  • You’re able to work collaboratively in a team environment. 
  • You use excellent verbal and written communication skills (bilingual – Spanish/English is a plus) to develop and enhance strong customer relationships.



Work from Home Jobs at The Hartford: Apply Here

Please use the job application link below to apply for this work from home position;

CLICK HERE TO APPLY



 

 

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