Work from home job leads: Walgreens, one of America’s most popular companies is hiring work from home right now. It is clear that America’s neighborhood drugstore and retailer is hiring for more work from home positions in preparation for the upcoming Halloween, Thanksgiving and Christmas shopping seasons. 
Walgreens is currently hiring work at home in multiple states. We believe they will hire more later. We will alert you to more work at home opportunities as we get them. Read more below for the full details…
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Here’s the position Walgreens is hiring for: Call Center Specialist (Work at home) (there are affiliate links on this page, see our disclosure below. Thanks for your support).
Walgreens Work from Home Jobs – Job Summary
As a Call Center Specialist (Work at home), you will be responsible for responding to high volume inquiries from customers, physician offices, patients or third party providers about the company’s products or services following standard SOPs and procedures, working under direct supervision. Ensures all contacts receive efficient and courteous service. Duties may vary based on assigned department for these remote jobs.
Walgreens Work from Home Jobs – Job Responsibilities
- Resolves routine, general questions and problems submitted by customers, physician offices, patients and third party vendors via different sources with limited variety following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer concerns. Directs complex questions and problems to more senior staff level.
- Uses a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties. Documents contact interactions, records details, complaints, comments and actions taken.
- Coordinates with other functional areas as necessary. Refers unresolved escalated issues as designated by the departments for further investigation.
- Contacts customers, physician’s office, patient or third party vendor to respond to inquiries or to notify them of investigation results and planned adjustments.
- Handles inquiries for one or more lines of business.
According to Wikipedia, Walgreens is “the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services. As of August 31, 2016, the company operated 8,175 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. It was founded in Chicago, Illinois, in 1901. The Walgreens headquarters office is in the Chicago suburb of Deerfield, Illinois.”
Walgreens disclosed that they made $118 billion in sales in 2017. And the company continues to aim even higher.
Walgreens Work from Home Jobs – Basic Qualifications
- High School Diploma or GED.
- Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
- Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
- Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
- Communicate effectively in writing and verbally.
- Must be willing to obtain a landline prior to first day of employment.
Walgreens Work from Home Jobs – Preferred Qualifications
- At least 1 year of customer service experience in centralized services or call center environment.
- Experience in Retail or healthcare.
- Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
- Intermediate level keyboarding skills (at least 35 WPM, touch typing, formatting documents).
Below are the positions, cities and states Walgreens is currently for;
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Call Center Specialist (Work From Home)
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Call Center Specialist (Work From Home)
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Call Center Specialist (Work from home)
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Pharmacist Salaried Work-at-Home
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Call Center Specialist (Work at home)
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Call Center Specialist (Work at home)
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Specialist I Centralized Svcs DV-ORL (Work at Home)
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Specialist I Centralized Svcs (Work at Home) Zone A
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