Triple-A is now hiring work from home in many states. You can make up to $14/hr.
In addition, Triple-A will pay for your vacation, 401k and some other bonuses.
In this work from home job, no college degree is needed. No license is needed. (there are referral links on this page; see our disclosure below)
Triple-A has more than 6 million members across the United States. These members travel in the summer, fall, winter, or spring and may need roadside assistance every now and then. This is where you come in and help them out on phone. This is a simple work from home job and you can make up to $14/hr.
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Triple-A Work from Home Jobs: Responsibilities
Below are the full details from Triple-A;
AAA Club Alliance is hiring part-time ambitious, customer-focused individuals who want to help a member in need to join our fast-paced Roadside Assistance Virtual team!
- Properly answer and accurately receive, record and respond to members’ requests from incoming telephone calls regarding Roadside Assistance and other related areas, while demonstrating a pleasant and professional telephone manner. Assist Members, utilizing AAA maps and/or a PC based map program, to determine their breakdown location or tow destination, and to provide trip routing/mileage information as part of a 24 hours, 7 days a week, 365 days a year operation.
- Deliver extraordinary customer service to Members, using sound business judgment, by accurately answering questions, applying and interpreting department policy and effectively utilizing department references and resources. Listen and probe for additional information as necessary. Make sound decisions concerning the prioritization of service (e.g., safety concern, extreme hardship to Member). Identify situations that require special handling and coordinate with the Trusted Friend Help Desk and the Dispatch unit. Forward complaint information to Member Relations for follow-up.
- Provide Members with all necessary instructions to ensure a complete understanding of the services that will be rendered, including an accurate Estimated Time of Arrival. Suggest opportunities that will enhance a Member’s experience; promote related programs as required by the Member’s individual situation.
Triple-A Work from Home Jobs: Minimum Qualifications
- High School Diploma.
- Two (2) years of customer service experience.
- Strong working knowledge of a personal computer, internet, and competent keyboarding skills to accurately and efficiently complete daily work assignments and trouble shoot computers and equipment.
- Ability to work overtime and/or holidays as necessitated by business and/or weather conditions. Successful completion of the Roadside Assistance Contact Center (RACC) Training Assessment, and any other classes and/or certifications as deemed appropriate.
Triple-A Work from Home Jobs: Home Requirements
- High Speed Wired Internet connection
- Proof of Homeowner’s or Renter’s Insurance
- Quiet Workspace
What AAA provides you:
- Base pay per hour plus incentive plan (Avg. rate: $10-$14 w/ incentive included)
- Ability to earn a per call incentive plan of .50 – .65 cents for each call taken. (high volume)
- Comprehensive benefit package including Paid Time Off during the first year, 401(k) plan with a company match, Tuition Reimbursement, and free AAA membership to highlight a few of the offerings.
- Flexible scheduling each quarter
- The opportunity to work from home where you can see the impact of your contributions on a daily basis.
Triple-A Work from Home Jobs: Hiring Details
Training Requirement: Virtual from home, First 3 weeks, Monday – Friday, 9:00 am – 4:00 pm.
Schedules: Following training would be at least 16 hours per week, 7:00 am – 11:00 am or 8:00 am – 12:00 pm, including 1 weekend day every week. (EXTRA HOURS AVAILABLE)
Candidates must live in the Mid-Atlantic Region or Kentucky Region and be able to pick up equipment in either our Lexington-Hamburg, KY Operations Center, Hamilton, NJ, or Newark, DE Operations Center prior to their start date.
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Triple-A Work from Home Jobs: Apply Here
Please use the job application link below to apply for these legitimate work from home jobs hiring now;
Referral Disclosure: we are members of the Amazon Associates Referral Program and other referral programs. At all times, we may partner with some companies mentioned on this blog. There are referral links on this page and we may receive a small commission from your purchase if you click on our links and buy. There is no cost to you. Thanks for your support. We appreciate it.