Williams-Sonoma is hiring work from home in a lot of states.
Williams-Sonoma is a Fortune 500 company! Williams-Sonoma sells kitchen wares and home furnishing. Williams Sonoma makes over $5 billion a year! Williams-Sonoma is hiring work from home company!
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Job Description: Why you and why us?
Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.
Job Duties: Your day to day
- Solve the problem efficiently: Quick with quality
- Make it personal: Take ownership
- Inspire customer loyalty: Give them a reason to come back
- Listen Carefully: Be attentive
- Emphasize our effort: Because we care
What Benefits do you offer?
- 40% Discount on most merchandise!
- Fun contests / rewards and recognition programs
- Growth / Promotional Opportunities
- Paid Training from the comfort of your home
- Overtime, overtime, overtime
- Pay = $14.00/hr
Essential Functions: The nuts and bolts
- Address customer questions and concerns regarding product and delivery information
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
- Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
- Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
- Perform other duties as assigned
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Qualifications: What you need to apply
- High School diploma or GED
- 1 – 2 years previous customer service experience
- Experience in a performance-based or metric-driven environment
- Strong ability to communicate both verbally and written with capable data entry skills
Important Facts: MUST HAVE THESE FOR CONSIDERATION
- Ability to complete mandatory paid training for 3 weeks – 100% attendance is required
- Must live in one of the states listed from the heading
- Must have a computer/PC/MAC with compatible OS and webcam
- Must have a computer USB headset with microphone
- Computer must be hard wired to your router as WiFi is not allowed due to bandwidth constraints
- Acquire a minimum internet upload speed of 6 mbps and 10 mbps of download speed before training (Not sure if you have this? Check here: http://speedtest.wsgc.com/ )
- WE SUGGEST YOU READ THROUGH THE SYSTEM REQUIREMENTS TO ENSURE YOUR OPERATING SYSTEM IS COMPATIBLE. This will be sent after you apply.
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- Survey Junkie: Make $5-$25 from home in your spare time the EASY way: try new products, give your opinion and take part in focus groups. Join Survey Junkie Now.
- SwagBucks: Shop, watch videos and earn money FAST. Join SwagBucks Now
- Ibotta App: Get cash back on purchases. Shop and earn cash FAST. Join Ibotta Now
- Fiverr Gigs: Earn money from simple gigs. Earn extra money TODAY. Join Fiverr Now
CLICK HERE TO APPLY NOW
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