Williams-Sonoma is Hiring Work from Home in Many States!

Williams-Sonoma is hiring work from home in a lot of states.

Williams-Sonoma is a Fortune 500 company! Williams-Sonoma sells kitchen wares and home furnishing. Williams Sonoma makes over $5 billion a year! Williams-Sonoma is hiring work from home company!

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Job Description: Why you and why us?

Who are our Customer Service Agents? They are people who truly care about creating a seamless experience for our customers. Agents are trained in taking calls to assist customers with anything from placing orders and facilitating returns, to locating products and scheduling deliveries for all of our Williams-Sonoma brands. If you consider yourself a blend of determination with a heart of gold, THIS.IS.YOUR.OPPORTUNITY.

Job Duties: Your day to day

Solve the problem efficiently: Quick with quality

Make it personal: Take ownership

Inspire customer loyalty: Give them a reason to come back

Listen Carefully: Be attentive
Emphasize our effort: Because we care

What Benefits do you offer?

40% Discount on most merchandise!
Fun contests / rewards and recognition programs
Growth / Promotional Opportunities
Paid Training from the comfort of your home
Overtime, overtime, overtime
Pay = $14.00/hr

Essential Functions: The nuts and bolts

Address customer questions and concerns regarding product and delivery information
Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
Perform other duties as assigned

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Qualifications: What you need to apply

High School diploma or GED
1 – 2 years previous customer service experience
Experience in a performance-based or metric-driven environment
Strong ability to communicate both verbally and written with capable data entry skills

Important Facts: MUST HAVE THESE FOR CONSIDERATION

Ability to complete mandatory paid training for 3 weeks – 100% attendance is required
Must live in one of the states listed from the heading
Must have a computer/PC/MAC with compatible OS and webcam
Must have a computer USB headset with microphone
Computer must be hard wired to your router as WiFi is not allowed due to bandwidth constraints
Acquire a minimum internet upload speed of 6 mbps and 10 mbps of download speed before training (Not sure if you have this? Check here: http://speedtest.wsgc.com/ )
WE SUGGEST YOU READ THROUGH THE SYSTEM REQUIREMENTS TO ENSURE YOUR OPERATING SYSTEM IS COMPATIBLE. This will be sent after you apply.